marjacoutlets web store FAQ section

Yes, we will combine shipping cost as much as possible. Many of our products come from different sources. Shipping cost can not be combined if multiple items are not from the same supplier. EX: Bedding set, and a generator, or a Baby Crib and a baby bedding set. These items can not have combined shipping cost, but if you will email us first before making a purchase, we will see if we can offer a multiple items discount. If the supplier of the items you have purchased allows multiple items to be shipping for the same cost, this reduced price willl be passed on to our customers. Please just send an email with items of interest. We will be more than glad to check into the shipping cost for you and give any discounts that we can.

MarJac Outlets uses dropshippers, wholesalers, manufacturing companies and Merchants for all products that we sell. We do try to check inventory often ,and if we see an item is sold out or on back order, we will put this information at the time, into the listing. We go above and beyond to try to warn our customers of any items that we thing might be considered a high risk on selling out. If you see a low stock notice please send us an email to verify that the item is still in stock. Highest risk items are bedding, toys, and tools. Your best bet to lessen the chance that something sells out is to email us first to inquire about stock, or if the listing is dated, then to purchase this immediately. We can't guarantee you that the item will stay in stock even for that day. Many suppliers do not update inventory daily, or they may have a back order for listed items. There is no way for us to predict this and many suppliers do not send out sold out or updated inventory emails. Each item has to be check on individually. We do this daily, however, we are a large store and can not possibly check each and every item every day. We have many suppliers that carry some of the same products, so if you receive an email from us telling you the item is no longer available, believe me we have checked with many other suppliers before this email is sent. We do apologize if this does happen since we understand the disappointment this can cause. You can always send us an email prior to purchasing, and we will be glad to check on the inventory count for you. We encourage to please send us you zipcode to verify all shipping cost. Many suppliers give us a set cost to charge. Sometimes an item can be shipped for less than what we have shown. [email protected]

If our listing has a message the item has sold out, you can send us an email. Many products are restocked often. We do not always have an ETA for most items, unless our supplier send this information to us. This is rare.. You can always send us an email or check back to see if the product was restocked. If our supplier tells us they can not get the item again, the listing will be completely removed.

We are listed with USCounties - Valuecom Our company is also registered with the state of Oklahoma, as Okies Deals. We are a home based business that sells exclusively on the internet. We do not stock items in our home but use various suppliers that allow us to sell their products then they will ship them directly to our customers. We are registered dealers for many of the manufacturers we use. Many of these suppliers ship under our company name. Some do not.

If the item tells you that accessories are available, these can be ordered by sending us a list of the items wanted. We will then create your own personal listing. We have to put shipping cost as if that item were going to be sold as a single product. Since eCrater does not have a way for us to combine the shipping cost for individual items, this would increase the amount of shipping you would need to pay when adding other items to your cart. If the listing does not show the accessory prices, please send us an email so we can see if these are available with our supplier. We are more than glad to combine shipping cost when purchasing from items from the same supplier.

3/12 Update We have always told our customers that there really is no such thing as free shipping since this is a cost that has to be considered in the price of the product. We are now adding the shipping cost to many items to make it easier for the customer to make multiple purchases with out having to contact us with a list of items. If you are wanting more than one item and they both do not show no additional shipping cost, please contact us so we can try to figure a way to give you a discount. MarJac Outlets has always considered that if a customer is loyal to us then we need to help them as much as possible. We also price our items very low so there is not always a lot of room to give much of a discount. If your items are not from the same supplier, it may not be as much of a discount as on products that are. We will do our best to give you the very best possible price. ** Since eCrater is not set up to handle discounts and combined shipping cost. it is necessary for you to send us a list of the items you are wanting. We then can create a special listing just for you. There is never any obligation to purchase an item/s when we create a listing for you.

Ecrater is a wonderful website that allows sellers to create their own online stores for free. The only fees that add to our prices are those that accure from using a payment source like Paypal or Google Check Out. Communication by email is how we can offer discounts, answer questions and get combined shipping cost for you. Because of this we can offer our products for less than we can sell them on other hosting sites. They do not have all the bells and whistles that some of the other online sites have, but our entire goal is to save you as much as possible on your purchases. To combine shipping cost this has to be done manually. We will need to create a new listing for you with all the items you want. Items from the same supplier, Ex. Bedding from the same manufacturer, can be grouped together and shipping can be combined. We even give discounts when you purchase 2 or more items from the same Vendor. This is not saying that everything you want will be shipped for just the price of the largest item . All shipping is calculated by weight and size of package and if they are NOT from more than one supplier, shipping can not be combined. We must figure this into the shipping cost when you are adding extra items. We will do our best to keep the shipping cost as low as possible. Please just remember we have to charge the shipping charges our suppliers tell us to charge. When you send us a list of the items you are purchasing, we can then figure any discounts on multiple order products or shipping cost that you may be entitled to receiving. We will always tried to be more than fair to our loyal customers.